Control360

FREQUENTLY ASKED QUESTIONS

Common Control360 questions

What is Control360?

A secure credit-control workspace for customer accounts, invoicing, payments, communications, reminders and reporting.

Is Control360 an accounting system?

Control360 focuses on receivables and credit-control operations. It does not automatically replace a complete general-ledger accounting system.

Can invoices and statements be emailed?

Yes. Businesses can use controlled templates, PDF attachments, sender display names and Reply-To settings.

What is DSO?

Days Sales Outstanding is a receivables indicator showing how long credit sales take to collect on average.

Can reminders be automated?

Yes. Approved businesses can configure automatic reminder stages, customer overrides and stop rules.

Can issued invoices be changed?

Financial values should not be silently rewritten. Controlled documentary corrections preserve the original and create a traceable revision.

Is an offline application available?

Yes. Contact Control360 to receive or submit the offline Business Application Form.

Is WhatsApp available?

WhatsApp Business integration is planned for a future release and will require consent, provider onboarding and usage controls.